Refund & Exchange Policy

Online Payment Orders:

  • Where your pre-order or current order has not been prepared and delivered, you may cancel your order and receive a partial/full refund based on the status of your order. Please bear in mind that we, Engage Conversations Sdn Bhd (1050644-V) (“the company”) do not provide refunds for the cancellation of any orders once we begin processing and preparing your meal immediately upon the receipt of your order. The company reserves the right to reject and/or suspend your order and/or account, in our sole discretion, when we reasonably suspect fraudulent behavior or has evidence of fraud activities associated with your account and/or with your order.